Advanced Business Telco Solutions
Leading-Edge Business Phone Systems
Dynamic Work Environments
Embrace the ever-changing technology landscape with our solutions that enable your staff to work seamlessly, whether in the office or remotely. Our all-in-one business phone systems are cloud-based, providing robust voice and collaboration capabilities without the excessive cost.
Carrier-Grade Cloud-Based Systems
Our carrier-grade cloud-based business phone systems are reliable, innovative, and scalable, suitable for any business size or industry. These systems are designed to adapt to your evolving business requirements, ensuring seamless communication at all times.
Seamless Collaboration with Unified Communications
What is Unified Communications?
Cloud-Based IP Telephony: VoIP and Hosted VoIP Solutions
Microsoft Teams: All-In-One Communication Platform
What is MS Teams Calling?
Cisco Webex: Integrated Collaboration Experience
Customisable Service Management Portal
Manage your calls and access reports with ease. Aria Telco Management provides a user-friendly portal for your hosted services, allowing you to customise call flows, track usage, and adjust settings as needed.
Choosing the right business phone system doesn’t have to be an overwhelming task. Our expert team at Aria Telco Management is here to provide comprehensive guidance. We’ll help you understand the nuances of different phone systems and assist in identifying the best option that aligns with your business objectives and operational needs.
Talk to Our Experts: Ready to explore the best business phone system for your enterprise? Contact our team today for personalised advice and solutions.
Choosing the Right Business Phone System for Your Enterprise
To assist you in this decision-making process, here are some key factors to evaluate:
- Internet Connectivity: Do you have a stable and reliable internet connection at your premises? This is fundamental for cloud-based phone systems.
- Number of Lines/Extensions: Assess the number of phone lines or extensions your business requires. This will depend on the size of your team and the nature of your operations.
- Current System Evaluation: Are you planning to replace or upgrade an existing system? Understanding your current setup will help in determining what you need in a new system.
- Work Environment Dynamics: Does your team operate in a single office location, work remotely, or follow a hybrid model? The nature of your work environment will influence the type of phone system you need.
- Hardware Requirements: Evaluate if your staff requires physical hardware or desk phones. Some businesses may opt for a more mobile setup with softphones.
- Feature Necessities: Determine the specific features your business needs in a phone system. These can range from call forwarding and voicemail to more advanced functionalities like auto-attendants or integrated video conferencing.
Essential Features of Business Phone Systems
Softphone
Transforms any device into a virtual phone, enabling you to make and receive calls from laptops, tablets, or smartphones, ensuring constant connectivity.
Call Forwarding
Enhance your call responsiveness with call forwarding, which automatically redirects incoming calls to alternate numbers if the primary line is busy or unattended.
On-hold Music
Elevate the caller's experience with customised on-hold music or messages, reducing the monotony and enhancing brand engagement during wait times.
Call Recording
An invaluable tool for quality assurance and training, this feature records calls, allowing for later review and analysis to improve communication and service.
Voicemail
Streamline your message management with voicemail-to-email, which sends voicemail messages directly to your email, ensuring no important communication is missed.
Auto Attendant
A virtual receptionist, the auto attendant feature efficiently navigates callers through a menu of options, directing them to the appropriate department or individual.
Call Queue
Manage high volumes of inbound calls effectively with call queueing, which organises incoming calls and routes them to the next available representative, optimising call handling.
Hunt Group
Distributes incoming calls among a group of pre-determined extensions, ensuring calls are evenly handled and reducing individual employee workload.
Cost-Effective Business Phone Solutions
Equipment and Setup
Choose from a range of hardware and equipment options based on your business operations. Whether your team works in an office or remotely, our solutions include options for physical handsets and softphone applications for laptops, PCs, tablets, or mobile phones.
Frequently Asked Questions
Can I Use My Mobile as My Office Phone System?
How Do Business Phone Systems Work?
What is VoIP and Its Advantages?
Get in touch
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Are your frustrated with your current provider? Do you feel you are being unfairly treated? Or even worst are you stuck in an expensive phone plan. We have helped many businesses get out of unfair contracts and choose better phone system plans for their businesses. Doing an independent audit of your current phone system plan and hardware will help you make the right move for you’re the future.
