Having provided phone systems for Australian small businesses for over two decades, we understand the importance of keeping operating costs low. That’s where VoIP is an ideal communications solution.
7 ways VoIP can save your business money
The table below summarizes 7 ways VoIP can save your small business money.
| Advantage | How |
| Lower hardware costs | With VoIP, you’ll pay one transparent upfront cost for your small business phone system plan, and that covers you for full system configuration and installation of hardware in Australia. |
| Lower maintenance costs | VoIP systems reduce the costs associated with maintaining physical phone systems, thanks to cloud-based technology and comprehensive telco management. |
| Lower call fees | VoIP plans often offer better rates than traditional landline-based phone systems, including unlimited local calls in Australia and competitive rates for national calls or calls to mobile. |
| Easy flexibility | A VoIP number is unique to an account, rather than a site or system, so it’s with the user no matter where they are, removing the need for costly rerouting, hardware installation, or additional devices. |
| Easy scalability | VoIP systems are easy to scale with additional handsets or new softphone application users, giving small businesses the freedom to scale their phone system up or down anytime. |
| Advanced functionality | VoIP systems offer advanced features like voicemail to email forwarding, individual user management, conference bridging, and call routing that can result in better lead nurturing, more efficient communication, and higher engagement with customers. |
| Bundle and save | Bundling VoIP plans with mobile business phone services and NBN services can lead to significant savings and easier management of telecommunications needs. |
Let’s get into a bit more detail.
Lower hardware costs
Integrated telecommunications often doesn’t come cheap. This typically begins with a high upfront cost for hardware, installation, and programming. Not only do you have to pay this fee when you initially install your system, but also every time you have to upgrade features, such as adding an auto-attendant. These costs add up quickly.
With Aria, you’ll pay one transparent upfront cost for your small business phone system plan, and that covers you for full system configuration and installation of hardware in Australia. From there, it’s one affordable monthly fee.
Lower maintenance costs
Phone systems, like any other technology, can sometimes fail. This costs small businesses twofold, both for the maintenance call-out and labour itself, and also for the time lost in productivity. Older PBX systems in particular have parts and hardware that have a shelf-life, and for some systems, these parts are increasingly rare.
At Aria, we offer comprehensive telco management for your phone system, business mobile and NBN plans. Instead of your staff constantly waiting on the phone, you’ll have the peace of mind that all connection issues and telecommunications problems will be sorted by your local Aria phone assistant.
Lower call fees
For 13 and 1300 phone numbers like we offer at Aria, you’ll get unlimited local calls in Australia and other benefits depending on your plan — like unlimited national calls or calls to mobile. With our VoIP plans, you’re likely to get a much better rate than traditional landline-based phone systems that charge for every use of the copper lines.
Easy flexibility
Traditional landline systems keep workers at their desk, or they have to be manually programmed to forward to a mobile or another location. A VoIP number is unique to an account, rather than a site or system, so it’s with the user no matter where they are. Given the increasing popularity of remote work and working-from-home arrangements, small business VoIP users are always connected to the business phone system without costly rerouting, hardware installation, or additional devices.
Easy scalability
As your business grows, your VoIP system can seamlessly grow alongside it. Unlike traditional systems where every added user comes with a hardware and onboarding cost, VoIP systems are easy to scale with additional handsets or new softphone application users. It gives your small business the freedom to scale its phone system in Australia up or down anytime.
Advanced functionality
The many added features of the latest VoIP phone systems help small businesses in Australia streamline their telecommunication, and ultimately, save money. Services like voicemail to email forwarding, individual user management, conference bridging, call-routing and music on hold can all result in better lead nurturing, more efficient communication and higher engagement with customers. Plus, cloud-based or hosted VoIP systems will always stay up-to-date with automatic updates.
Bundle and save
At Aria, we offer competitive and transparent VoIP plans that include NBN services for one convenient monthly payment. You can bundle our plans with mobile business phone services while our management package options let us take care of all your ongoing telco needs for ultimate peace of mind.
With Aria, you’ll pay one transparent upfront cost for your small business phone system plan, and that covers you for full system configuration and installation of hardware in Australia. From there, it’s one affordable monthly fee.
VoIP vs Traditional Phone Systems
When deciding on the right phone system for your small business in Australia, it’s important to compare VoIP and traditional phone systems. They differ in costs, features, and ease of use. Here’s how:
- Costs: Traditional phone systems often require high upfront costs for hardware, installation, and programming, while VoIP systems typically have lower hardware costs, and often just one transparent upfront cost. With VoIP, businesses also enjoy lower maintenance costs because they don’t rely on physical systems that can fail or become obsolete.
- Features: Traditional phone systems offer standard telephony features such as call forwarding, voicemail, and conferencing. However, VoIP systems provide these features and more, such as voicemail to email forwarding, individual user management, conference bridging, and call routing. Plus, since VoIP systems are cloud-based, they always stay up-to-date with the latest features through automatic updates.
- Ease of Use: Traditional phone systems require hardware installation and programming knowledge, making them less user-friendly. In contrast, VoIP systems for small businesses in Australia are easy to install and use, making them ideal for businesses that don’t have technical expertise in-house. Plus, because VoIP numbers are unique to an account rather than a site or system, employees can use them wherever they are, making them ideal for remote work.
Choosing Aria for your small business phone system in Australia
At Aria, we work for you, not for big telcos. Whether we’re managing your entire telecommunications or simply advising you on the best VoIP-only plan for your needs, we’re here to help you save money and transform your business efficiency.
Ready to chat with us and find the best phone system in Australia for your small business? It’s your call.
